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Helpful Documents

How to Use the Texas Connector
Training Powerpoint (2016)
How to Create an Account
How to Affiliate with an Organization, Add and Edit an Organization’s Information
Census Report Methodology

For TDCJ Users

TDCJ Training Manual

For TWC Users

TWC Training Manual

Contact OneStar

  • Email: For all questions, email texasconnects@onestarfoundation.org

  • Talk to a human:  Call (512)-287-2036 to reach a Texas Connector representative at OneStar Foundation between 10 am and 4 pm Monday through Friday (except holidays*)

  • Fax: 512-287-2039

  • Physical address:

    OneStar Foundation
    9011 Mountain Ridge Drive, Suite 100
    Austin, Texas 78759

Click here for instructions regarding Public Information requests.


*OneStar Foundation observes the following holidays:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents' Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day and Thanksgiving Friday
  • Christmas Eve
  • Christmas Day